Introduction
A warehouse system modernization assessment helps identify retrofit, controls upgrade, and modernization opportunities for aging equipment. Use this process when you are seeing frequent downtime, obsolete controls, limited spare parts, or poor system visibility. Providing complete site and equipment details helps the support team review your system faster and recommend the most effective path to improve reliability, extend equipment life, and reduce downtime.
What to include in your request
To help Fidus Global evaluate your modernization needs, include as much of the following information as possible in your request:
Site location and contact information
Equipment model numbers and serial numbers
Approximate age of the system
Current condition of the equipment and any visible wear or damage
Operational problems you are seeing, such as frequent downtime, alarms, slow performance, or inconsistent operation
Recent failure history, including recurring faults or breakdowns
Photos of the equipment, panels, controls, and any problem areas
Details about the current PLC, HMI, drives, and software versions, if available
Any known spare parts constraints or obsolescence concerns
How to submit a modernization assessment request
Gather the site, equipment, and failure information listed above.
Describe the operational issues you want to solve and the business impact, such as downtime, maintenance burden, or reduced visibility.
Attach any available photos, drawings, manuals, or version details for controls and software.
Submit your request through [Insert support channel or contact method].
Be prepared to answer follow-up questions so the team can confirm scope and priorities.
What happens after you submit the request
After review, the support team can identify retrofit or controls upgrade opportunities, recommend a modernization path, and help prioritize changes based on reliability, equipment life, and downtime reduction goals. Depending on the system, the assessment may also include recommendations for replacement parts, inventory planning, field service support, or a broader system modernization strategy.
Tips for a faster assessment
Include exact model and serial numbers whenever possible.
Share recent downtime logs, alarm history, or maintenance notes.
Provide photos of labels, panels, wiring, and any damaged components.
List any obsolete components, unsupported software, or hard-to-source parts.
Explain the operational priority, such as uptime, safety, maintainability, or visibility.
Next steps
If you are ready to request a warehouse system modernization assessment, collect the information above and send it to [Insert support channel or contact method]. If you need help identifying the right details to include, contact [Insert support team name] for assistance.