Introduction
Use this guide to request a warehouse system site survey or design and engineering assessment for a new installation, expansion, retrofit, or process improvement project. Providing complete project details helps Fidus Global evaluate your site, identify design requirements, and recommend a solution that supports safe operation, system performance, and long-term scalability.
Information to include in your request
To help the support team review your project efficiently, include as much of the following information as possible:
- Site location and facility address
- Project timeline and target go-live date
- Operational goals and expected outcomes
- Facility layout, if available
- Throughput requirements and peak volume expectations
- Product profiles, including item size, weight, and handling requirements
- Known constraints such as ceiling height, dock count, power availability, or network access
- Existing equipment or systems that must be integrated
- Project type: new installation, expansion, retrofit, or process improvement
- Current flow data, system drawings, photos of the space, or other supporting documents
How to submit your request
Gather the site and project details listed above.
Attach any available drawings, photos, flow data, or other reference materials.
Submit your request to Fidus Global through your usual support or project intake channel.
Be prepared to answer follow-up questions so the team can refine the assessment and solution options.
What happens next
After reviewing your request, the support team can evaluate the site, identify design requirements, and recommend a solution aligned with your operational goals. Depending on the project scope, the assessment may include layout review, equipment integration considerations, controls and automation needs, and recommendations for modernization or scalability.
Tips for a faster and more accurate assessment
- Share complete and current information whenever possible.
- Include photos that show the full space, key equipment, and any constraints.
- Note any safety, operational, or business requirements that may affect the design.
- Identify any must-keep equipment, phased implementation needs, or downtime limitations.
Additional information
If you do not have all requested documents yet, submit the information you do have and note what is still pending. The support team can use the available details to begin the review and advise on next steps.